This morning I ate breakfast at a restaurant I frequent every once and a while. The food is tasty and reasonably priced–I mainly go to this place to sit at the counter to eat, sip coffee and read. The place is never very busy; I go there because it is usually low-key.
While I was paying the check, the manager (or owner or whatever) starts critiquing the waitress loudly enough for me and all of the other customers to hear. Apparently the waitress was new, although I wouldn’t have gathered that based on my breakfast experience; she did fine.
“umm… any party comprised of at least one girl, should never be addressed as ‘guys’. Don’t let it happen again.”
“…next time, be sure to clear a few more plates before dropping the check.”
“When seating a party at a table with more place settings than people, be sure to take away the extras…”
“When you get a chance, jot down your schedule so we can work out your hours…”
…and other minutia.
I doubt bossman ever considered that schooling his employee in front of his customers detracted from the atmosphere far more than any of the minor infractions she committed.
It’s always impressive to watch people flex their authority.
